Company Information

Terms & Conditions

TERMS & CONDITIONS Welcome to unleashedlife.com. Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them. These Terms and Conditions May Change - Unleashed Life, LLC reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site. Payment Terms – We accept orders via our website at unleashedlife.com and accept payment with the following credit cards only: Visa, MasterCard, American Express and Discover. Credit card orders must include the account number, the account name on the card, along with the billing address (for credit card verification), expiration date and security code on the back of the card. Credit card orders are pre-authorized for payment before shipments are packed; credit cards are billed at the time of shipment. Standard Shipping And Processing Charges - Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. Therefore, we have set up shipping fee rates based on the total of your purchase. UPS is Unleashed Life's preferred carrier. All orders are shipped UPS Ground; transit times range from 1-5 days. For deliveries within the 48 contiguous United States, the following standard shipping charges will apply: Order Total Standard Shipping Charges Up to $15.00 $5.00 $15.01 to $25.00 $7.00 $25.01 to $45.00 $11.00 $45.01 to $65.00 $15.00 $65.01 to $90.00 $20.00 $90.01 to $125.00 $24.00 $125.01 - $200.00 $32.00 $200.01 - $300.00 $45.00 $300.01 - $425.00 $60.00 $425.01 - $600.00 $75.00 $600.01 - $1000.00 $100.00 $1000.01 and over 10% of Total International Shipping - Please contact us with your request. Standard Order Processing -Orders are processed and shipped within 7 days once the order is received.We make every effort to maintain inventory to fill orders as quickly as possible, however occasionally an item(s) may become oversold and result in a backorder. We will ship the available portion of your order and ship the backordered item(s) as they become available. Please understand that new introductions may take 90 days or longer to become available for shipment. Rush Orders and Express Shipping - For an additional fee of $25.00, we will process your order for shipping within one business day pending product availability. Expedited shipping may also be available at additional cost. Please contact customer service for details and pricing. Returns and Damages Defective Product - Any product that is received with defect in material or workmanship may be returned for exchange within 3 days of receipt. Please return the item in its original unused condition and in the original packaging. Please contact customer service for a call tag. A replacement will be shipped immediately. Damaged Product - Any product that is received with visible damage must be noted by the delivery service upon receipt. Any concealed damage must be reported to our customer service department within 3 days of receipt. We cannot accept returns for any reason without a Return Authorization issued by our customer service department. All returns for reason other than defect or damage are subject to a 25% restocking fee plus all freight charges. Please be aware that we cannot be responsible for any damage that is caused by you or an animal companion to any product. We cannot honor return or exchange for any merchandise that has been used, or is not in its original, new condition. Return Instructions - Ship the unused item to the following address: UNLEASHED LIFE 214 West Phelps – Suite 205 Springfield, MO 65806 Warranty Disclaimer - Unleashed Life warrants to the original purchaser all products to be free of defect in material and workmanship. No warranty is given or implied for durability of use or longevity as use conditions vary greatly. Unleashed Life shall be held harmless from all damages and injury resulting from the use of our products. Inaccuracy Disclaimer From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Unleashed Life, LLC reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).